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Doesn't show page #2260

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HHBB515 opened this issue Dec 5, 2024 · 3 comments
Open

Doesn't show page #2260

HHBB515 opened this issue Dec 5, 2024 · 3 comments

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@HHBB515
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HHBB515 commented Dec 5, 2024

How frequently does the bug occur?

Always

Description

Uploading Screen Recording 2024-12-04 at 8.17.23 PM-1.mov…

Hi, I record a vedio for this issue that I click the app, but nothing show sometime there will show in the meau bar, but must time no. But is working fine, just not show the page.

Stacktrace & log output

No response

Can you reproduce the bug?

Always

Reproduction Steps

No response

Version

1.0.13

OS

Mac apple silicon 4

@guiyanakuang
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@HHBB515. Thank you for reporting this issue. However, there's no .mov file uploaded in the issue. Could you please upload it again so I can verify the problem?

@HHBB515
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HHBB515 commented Dec 6, 2024

Screen.Recording.2024-12-04.at.8.17.23.PM-1.mov

Hi, is available now?

@guiyanakuang
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@HHBB515. Thank you for uploading the video.

CrossPaste supports Apple Silicon chips, and theoretically, a permission request window should pop up when opening for the first time. It doesn't seem to be working properly. Could you help upload the application's log file?

Log file location:
~/Library/Application Support/CrossPaste/logs/crosspaste.log

if (appLaunchState.accessibilityPermissions) {
      if (!exiting) {
          if (isMacos) {
              MacTrayView.Tray()
          } else if (isWindows) {
              WindowsTrayView.Tray()
          } else if (isLinux) {
              LinuxTrayView.Tray()
          }
      }

      CrossPasteMainWindow(exitApplication, windowIcon)

      CrossPasteSearchWindow(windowIcon)
  } else {
      GrantAccessibilityPermissionsWindow(windowIcon)
  }

You can also try looking for CrossPaste in System Settings -> Privacy & Security -> Accessibility. Perhaps granting permission there might resolve the issue?

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