From 8649cdf9cf02282d6fa493d1e572fbcf7d28dfac Mon Sep 17 00:00:00 2001 From: sbejaoui Date: Mon, 15 Jul 2024 21:13:33 +0200 Subject: [PATCH] [ADD] add rma_reason Specifying the RMA reason when creating an RMA order is crucial for effective inventory management, quality control, and customer service. It helps categorize returned items accurately, identify recurring product issues, and improve overall product quality. This data enables customer service to address issues more effectively and enhances the customer experience. This addon allows RMA managers to pre-configure possible reasons users can specify when creating the RMA order. --- rma_reason/README.rst | 113 ++++++ rma_reason/__init__.py | 1 + rma_reason/__manifest__.py | 24 ++ rma_reason/demo/rma_reason.xml | 43 +++ rma_reason/models/__init__.py | 4 + rma_reason/models/res_company.py | 16 + rma_reason/models/res_config_settings.py | 15 + rma_reason/models/rma.py | 14 + rma_reason/models/rma_reason.py | 22 ++ rma_reason/readme/CONFIGURE.md | 4 + rma_reason/readme/CONTRIBUTORS.md | 2 + rma_reason/readme/DESCRIPTION.md | 12 + rma_reason/readme/USAGE.md | 1 + rma_reason/security/rma_reason.xml | 37 ++ rma_reason/static/description/icon.png | Bin 0 -> 9455 bytes rma_reason/static/description/index.html | 450 ++++++++++++++++++++++ rma_reason/views/res_config_settings.xml | 43 +++ rma_reason/views/rma.xml | 32 ++ rma_reason/views/rma_portal_templates.xml | 21 + rma_reason/views/rma_reason.xml | 58 +++ setup/rma_reason/odoo/addons/rma_reason | 1 + setup/rma_reason/setup.py | 6 + 22 files changed, 919 insertions(+) create mode 100644 rma_reason/README.rst create mode 100644 rma_reason/__init__.py create mode 100644 rma_reason/__manifest__.py create mode 100644 rma_reason/demo/rma_reason.xml create mode 100644 rma_reason/models/__init__.py create mode 100644 rma_reason/models/res_company.py create mode 100644 rma_reason/models/res_config_settings.py create mode 100644 rma_reason/models/rma.py create mode 100644 rma_reason/models/rma_reason.py create mode 100644 rma_reason/readme/CONFIGURE.md create mode 100644 rma_reason/readme/CONTRIBUTORS.md create mode 100644 rma_reason/readme/DESCRIPTION.md create mode 100644 rma_reason/readme/USAGE.md create mode 100644 rma_reason/security/rma_reason.xml create mode 100644 rma_reason/static/description/icon.png create mode 100644 rma_reason/static/description/index.html create mode 100644 rma_reason/views/res_config_settings.xml create mode 100644 rma_reason/views/rma.xml create mode 100644 rma_reason/views/rma_portal_templates.xml create mode 100644 rma_reason/views/rma_reason.xml create mode 120000 setup/rma_reason/odoo/addons/rma_reason create mode 100644 setup/rma_reason/setup.py diff --git a/rma_reason/README.rst b/rma_reason/README.rst new file mode 100644 index 000000000..f9815c476 --- /dev/null +++ b/rma_reason/README.rst @@ -0,0 +1,113 @@ +========== +Rma Reason +========== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:cbc6042f5078d432134c3bb0f3aa3ca2eaaca763041004ab982997f8f44b9a58 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Frma-lightgray.png?logo=github + :target: https://github.com/OCA/rma/tree/16.0/rma_reason + :alt: OCA/rma +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/rma-16-0/rma-16-0-rma_reason + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/rma&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +Specifying the RMA reason when creating an RMA order is crucial for +effective inventory management, quality control, and customer service. +It helps categorize returned items accurately, identify recurring +product issues, and improve overall product quality. This data enables +customer service to address issues more effectively and enhances the +customer experience. + +This addon allows RMA managers to pre-configure possible reasons users +can specify when creating the RMA order. + +In a multi-company setup, each company can define its own reasons and +choose to make the reason mandatory or optional. + +**Table of contents** + +.. contents:: + :local: + +Configuration +============= + +To configure this module, you need to: + +- Go to **Inventory > Settings > Settings** and select whether the + reason is mandatory or not. +- Go to **RMA > Settings > RMA Reasons** and create the RMA reasons for + your company. + +Usage +===== + +When creating an RMA, select the reason for the return. + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* Raumschmiede GmbH +* BCIM +* ACSONE SA/NV + +Contributors +------------ + +- Jacques-Etienne Baudoux - BCIM je@bcim.be +- Souheil Bejaoui - ACSONE SA/NV souheil.bejaoui@acsone.eu.com + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +.. |maintainer-sbejaoui| image:: https://github.com/sbejaoui.png?size=40px + :target: https://github.com/sbejaoui + :alt: sbejaoui + +Current `maintainer `__: + +|maintainer-sbejaoui| + +This module is part of the `OCA/rma `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/rma_reason/__init__.py b/rma_reason/__init__.py new file mode 100644 index 000000000..0650744f6 --- /dev/null +++ b/rma_reason/__init__.py @@ -0,0 +1 @@ +from . import models diff --git a/rma_reason/__manifest__.py b/rma_reason/__manifest__.py new file mode 100644 index 000000000..c13d9ed93 --- /dev/null +++ b/rma_reason/__manifest__.py @@ -0,0 +1,24 @@ +# Copyright 2024 Raumschmiede GmbH +# Copyright 2024 BCIM +# Copyright 2024 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +{ + "name": "Rma Reason", + "version": "16.0.1.0.0", + "license": "AGPL-3", + "author": "Raumschmiede GmbH,BCIM,ACSONE SA/NV,Odoo Community Association (OCA)", + "website": "https://github.com/OCA/rma", + "depends": ["rma"], + "maintainers": ["sbejaoui"], + "data": [ + "security/rma_reason.xml", + "views/rma.xml", + "views/rma_reason.xml", + "views/res_config_settings.xml", + "views/rma_portal_templates.xml", + ], + "demo": [ + "demo/rma_reason.xml", + ], +} diff --git a/rma_reason/demo/rma_reason.xml b/rma_reason/demo/rma_reason.xml new file mode 100644 index 000000000..0463e8dc1 --- /dev/null +++ b/rma_reason/demo/rma_reason.xml @@ -0,0 +1,43 @@ + + + + + + Defective Product + The item is malfunctioning or has a defect that affects its intended use. + + + + Wrong Item Shipped + The customer received a different product than what they ordered. + + + + Damaged in Transit + The product was damaged during shipping and is not in usable condition upon arrival. + + + + Unwanted/Changed Mind + The customer no longer wants the item or changed their mind after purchasing it. + + + + Product Not as Described + The item does not match the description or specifications provided by the seller, leading to customer dissatisfaction. + + + diff --git a/rma_reason/models/__init__.py b/rma_reason/models/__init__.py new file mode 100644 index 000000000..ffaa311b3 --- /dev/null +++ b/rma_reason/models/__init__.py @@ -0,0 +1,4 @@ +from . import rma_reason +from . import rma +from . import res_company +from . import res_config_settings diff --git a/rma_reason/models/res_company.py b/rma_reason/models/res_company.py new file mode 100644 index 000000000..8c2eba692 --- /dev/null +++ b/rma_reason/models/res_company.py @@ -0,0 +1,16 @@ +# Copyright 2024 Raumschmiede GmbH +# Copyright 2024 BCIM +# Copyright 2024 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import fields, models + + +class ResCompany(models.Model): + + _inherit = "res.company" + + is_rma_reason_required = fields.Boolean( + string="Indicates whether specifying an RMA reason is mandatory when creating " + "an RMA order." + ) diff --git a/rma_reason/models/res_config_settings.py b/rma_reason/models/res_config_settings.py new file mode 100644 index 000000000..533f27959 --- /dev/null +++ b/rma_reason/models/res_config_settings.py @@ -0,0 +1,15 @@ +# Copyright 2024 Raumschmiede GmbH +# Copyright 2024 BCIM +# Copyright 2024 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import fields, models + + +class ResConfigSettings(models.TransientModel): + + _inherit = "res.config.settings" + + is_rma_reason_required = fields.Boolean( + related="company_id.is_rma_reason_required", readonly=False + ) diff --git a/rma_reason/models/rma.py b/rma_reason/models/rma.py new file mode 100644 index 000000000..5b4632c8d --- /dev/null +++ b/rma_reason/models/rma.py @@ -0,0 +1,14 @@ +# Copyright 2024 Raumschmiede GmbH +# Copyright 2024 BCIM +# Copyright 2024 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import fields, models + + +class Rma(models.Model): + + _inherit = "rma" + + reason_id = fields.Many2one(comodel_name="rma.reason") + is_rma_reason_required = fields.Boolean(related="company_id.is_rma_reason_required") diff --git a/rma_reason/models/rma_reason.py b/rma_reason/models/rma_reason.py new file mode 100644 index 000000000..53a8a5021 --- /dev/null +++ b/rma_reason/models/rma_reason.py @@ -0,0 +1,22 @@ +# Copyright 2024 Raumschmiede GmbH +# Copyright 2024 BCIM +# Copyright 2024 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import fields, models + + +class RmaReason(models.Model): + + _name = "rma.reason" + _description = "Rma Reason" + + name = fields.Char(required=True, translate=True) + description = fields.Text() + company_id = fields.Many2one( + "res.company", + required=True, + readonly=True, + default=lambda self: self.env.company, + translate=True, + ) diff --git a/rma_reason/readme/CONFIGURE.md b/rma_reason/readme/CONFIGURE.md new file mode 100644 index 000000000..e37983d0a --- /dev/null +++ b/rma_reason/readme/CONFIGURE.md @@ -0,0 +1,4 @@ +To configure this module, you need to: + +- Go to **Inventory > Settings > Settings** and select whether the reason is mandatory or not. +- Go to **RMA > Settings > RMA Reasons** and create the RMA reasons for your company. diff --git a/rma_reason/readme/CONTRIBUTORS.md b/rma_reason/readme/CONTRIBUTORS.md new file mode 100644 index 000000000..354d493cf --- /dev/null +++ b/rma_reason/readme/CONTRIBUTORS.md @@ -0,0 +1,2 @@ +- Jacques-Etienne Baudoux - BCIM +- Souheil Bejaoui - ACSONE SA/NV diff --git a/rma_reason/readme/DESCRIPTION.md b/rma_reason/readme/DESCRIPTION.md new file mode 100644 index 000000000..d5ff416d6 --- /dev/null +++ b/rma_reason/readme/DESCRIPTION.md @@ -0,0 +1,12 @@ +Specifying the RMA reason when creating an RMA order is crucial for effective +inventory management, quality control, and customer service. +It helps categorize returned items accurately, identify recurring product +issues, and improve overall product quality. This data enables customer +service to address issues more effectively and enhances the customer +experience. + +This addon allows RMA managers to pre-configure possible reasons users can +specify when creating the RMA order. + +In a multi-company setup, each company can define its own reasons and choose +to make the reason mandatory or optional. \ No newline at end of file diff --git a/rma_reason/readme/USAGE.md b/rma_reason/readme/USAGE.md new file mode 100644 index 000000000..b2cc51769 --- /dev/null +++ b/rma_reason/readme/USAGE.md @@ -0,0 +1 @@ +When creating an RMA, select the reason for the return. diff --git a/rma_reason/security/rma_reason.xml b/rma_reason/security/rma_reason.xml new file mode 100644 index 000000000..608576e14 --- /dev/null +++ b/rma_reason/security/rma_reason.xml @@ -0,0 +1,37 @@ + + + + + + rma.reason access rma user + + + + + + + + + + rma.reason access rma manager + + + + + + + + + + + RMA reason multi-company + + + ['|',('company_id','=',False),('company_id','in',company_ids)] + + diff --git a/rma_reason/static/description/icon.png b/rma_reason/static/description/icon.png new file mode 100644 index 0000000000000000000000000000000000000000..3a0328b516c4980e8e44cdb63fd945757ddd132d GIT binary patch literal 9455 zcmW++2RxMjAAjx~&dlBk9S+%}OXg)AGE&Cb*&}d0jUxM@u(PQx^-s)697TX`ehR4?GS^qbkof1cslKgkU)h65qZ9Oc=ml_0temigYLJfnz{IDzUf>bGs4N!v3=Z3jMq&A#7%rM5eQ#dc?k~! 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+

Rma Reason

+ + +

Beta License: AGPL-3 OCA/rma Translate me on Weblate Try me on Runboat

+

Specifying the RMA reason when creating an RMA order is crucial for +effective inventory management, quality control, and customer service. +It helps categorize returned items accurately, identify recurring +product issues, and improve overall product quality. This data enables +customer service to address issues more effectively and enhances the +customer experience.

+

This addon allows RMA managers to pre-configure possible reasons users +can specify when creating the RMA order.

+

In a multi-company setup, each company can define its own reasons and +choose to make the reason mandatory or optional.

+

Table of contents

+ +
+

Configuration

+

To configure this module, you need to:

+
    +
  • Go to Inventory > Settings > Settings and select whether the +reason is mandatory or not.
    • +
  • Go to RMA > Settings > RMA Reasons and create the RMA reasons for +your company.
    • +
+
+
+

Usage

+

When creating an RMA, select the reason for the return.

+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • Raumschmiede GmbH
    • +
  • BCIM
    • +
  • ACSONE SA/NV
    • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

Current maintainer:

+

sbejaoui

+

This module is part of the OCA/rma project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/rma_reason/views/res_config_settings.xml b/rma_reason/views/res_config_settings.xml new file mode 100644 index 000000000..63e872ba8 --- /dev/null +++ b/rma_reason/views/res_config_settings.xml @@ -0,0 +1,43 @@ + + + + + + res.config.settings + + + +
+
+ +
+
+
+
+ + + + + + + + diff --git a/rma_reason/views/rma.xml b/rma_reason/views/rma.xml new file mode 100644 index 000000000..7e89f3a23 --- /dev/null +++ b/rma_reason/views/rma.xml @@ -0,0 +1,32 @@ + + + + + + rma + + + + + + + + + + + rma + + + + + + + + + diff --git a/rma_reason/views/rma_portal_templates.xml b/rma_reason/views/rma_portal_templates.xml new file mode 100644 index 000000000..712849d34 --- /dev/null +++ b/rma_reason/views/rma_portal_templates.xml @@ -0,0 +1,21 @@ + + + + + + diff --git a/rma_reason/views/rma_reason.xml b/rma_reason/views/rma_reason.xml new file mode 100644 index 000000000..1a7f007fc --- /dev/null +++ b/rma_reason/views/rma_reason.xml @@ -0,0 +1,58 @@ + + + + + + rma.reason + +
+ + + + + + + +
+ + + + + rma.reason + + + + + + + + + + rma.reason + + + + + + + + + + RMA Reasons + rma.reason + tree,form + [] + {} + + + + RMA Reasons + + + + + + diff --git a/setup/rma_reason/odoo/addons/rma_reason b/setup/rma_reason/odoo/addons/rma_reason new file mode 120000 index 000000000..5787aee52 --- /dev/null +++ b/setup/rma_reason/odoo/addons/rma_reason @@ -0,0 +1 @@ +../../../../rma_reason \ No newline at end of file diff --git a/setup/rma_reason/setup.py b/setup/rma_reason/setup.py new file mode 100644 index 000000000..28c57bb64 --- /dev/null +++ b/setup/rma_reason/setup.py @@ -0,0 +1,6 @@ +import setuptools + +setuptools.setup( + setup_requires=['setuptools-odoo'], + odoo_addon=True, +)