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You need to enable JavaScript to run this app. #3081

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cv-msan opened this issue Jan 3, 2025 · 1 comment
Open
1 task done

You need to enable JavaScript to run this app. #3081

cv-msan opened this issue Jan 3, 2025 · 1 comment
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waiting feedback Issues that we waiting to be answered from author of issue

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@cv-msan
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cv-msan commented Jan 3, 2025

This issue is unique.

  • I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Windows Server

Version information

7.5

Expected Behavior

I only have the current version and don't know if the earlier versions are valid.
I called the document conversion service of only office and converted docx to PDF. After the conversion was completed, the PDF could be opened normally. However, I encountered that the content of the downloaded PDF document after the conversion was completed was: “You need to enable JavaScript to run this app.”

Actual Behavior

image
image

Reproduction Steps

Call document conversion service
curl --location 'http://192.168.0.3:8990/ConvertService.ashx' \ --header 'x-forwarded-for;' \ --header 'Content-Type: application/json' \ --data '{ "token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhc3luYyI6ZmFsc2UsImZpbGV0eXBlIjoiZG9jeCIsIm91dHB1dHR5cGUiOiJwZGYiLCJ0aXRsZSI6IjcyZDM3MTljZmQ5YjQyM2NiZmUyNDc4NzQ1Y2I4NWNjLmRvY3giLCJrZXkiOiIyMjY0MTIwMjciLCJ1cmwiOiJodHRwOi8vbG9jYWxob3N0Ojk5OTkvYWRtaW4vc3lzLWZpbGUvb3NzL2ZpbGU_ZmlsZU5hbWU9NzJkMzcxOWNmZDliNDIzY2JmZTI0Nzg3NDVjYjg1Y2MuZG9jeCJ9.Q6B-kZwc7znaEUuz0S9Uy5zVrpWCV-wJ4vZzdx2JRZE" }'

Additional information

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@l8556
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l8556 commented Jan 17, 2025

Hello @cv-msan !
It was not possible to reproduce this problem.

Please try upgrading to a current version of the Document Server.

If the problem recurs, please describe the steps to reproduce it in more detail:
— Attach a .docx file that is not converting correctly
— Provide the request parameters in unencrypted form

Tested on DS version 8.2.2.22

@Rita-Bubnova Rita-Bubnova added the waiting feedback Issues that we waiting to be answered from author of issue label Jan 17, 2025
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