Form data is sent as a JSON object in chat when using the Teams app on iOS.

[IAM5K]

Description:
When submitting forms in the Teams app on iOS, the form data is sent back as a JSON object in the chat, even though the intended action occurs. This is causing confusion as the data appears twice: first as part of the form submission, and again as a separate chat message. This behavior is not seen in the Teams app on web, desktop, or Android.

It is not happening in old versions.

Affected version:

Microsoft Teams
Version: 6.22.1\n
Build : 6.22.77.2024223602/1210 (general)\n
Calling Version : 2024.44.01.5\n
Release Branch : 2024Nov-T2\n
Microsoft Corporation\n
Copyright © 2024

Steps to reproduce:

• Open the Teams app on an iOS device.
• Submit a form with attached data.
• Observe the form data being sent as a JSON object in the chat.

Expected behavior

• Just like android and web it should not send the json object back
• Form submission flow should work without any additional activity

Screenshots
Tested the same in multiple applications and the behavior is same.

Additional context
Add any other context about the problem here.

[teams-toolkit-assistant]

👋 Hi @IAM5K,

Thanks for reaching out! We value your feedback and will do our best to address your issue promptly. Sometimes, we may need to investigate further, but we'll usually get back to you within 2 days with an update. Please stay tuned.

This is an automated response from our GitHub App. Here's the AI-generated message:

The issue you are encountering where submitting forms in the Teams app on iOS results in the form data being sent back as a JSON object in the chat seems to be a bug specific to the iOS version of the Teams application. This behavior is not observed on the web, desktop, or Android versions of the app.

Here are some steps you can take to address the issue:

1. Update the Teams App: Ensure that you are using the latest version of the Teams app on your iOS device. Sometimes, such issues are resolved in the latest updates.

2. Clear Cache and Data: Clear the cache and data for the Teams app on your iOS device. This can sometimes resolve unexpected behavior in the app.

3. Report the Bug to Microsoft: Since this appears to be a specific issue with the iOS version of the Teams app, it is important to report this bug to Microsoft. You can do so by:

   • Going to the Help section in the Teams app.
   • Selecting "Report a problem" and providing detailed information about the issue, including screenshots and steps to reproduce.

4. Check Known Issues: Visit the Microsoft Teams support page or forums to check if this issue has already been reported and if there are any known workarounds or fixes.

5. Workaround: As a temporary workaround, if the form submission process is critical, consider using the Teams web or desktop application on iOS devices until the issue is resolved.

6. Contact Support: If the issue persists, contact Microsoft Support for further assistance. Provide them with the detailed information you have collected, including the version of the app, steps to reproduce, and screenshots.

Unfortunately, there isn't a direct fix that can be applied from your end if this is a bug in the Teams app itself. Reporting it to Microsoft and keeping the app updated are the best steps to ensure the issue is addressed in future updates.

For more details, you can also visit the Microsoft Teams support page.

If you have any further questions or need additional assistance, feel free to ask!

Note: This message was generated automatically by an AI-powered system.

[IAM5K]

I would appreciate it if a human responded.
This issue is happening in the latest update only and our customers are affected due to this. We are looking forward to a response that we can share with our shareholders as well.

[Prasad-MSFT]

Hi @IAM5K, a bug has been raised for this issue and engineering team is looking into it. Once we hear any update from them, we will notify you in this thread. Thanks!

[kaneg]

We have encountered the exact same issue.