Can't record a new payment

[allinappliadmin]

When trying to register I'm getting this error:

8000: Couldn't create SEPA mandate. Error was: DB Error: already exists

Checking CiviCRM's log I can find the related entries:

[debug] SepaPP: createPendingMandate had nothing to do

2024-12-19 21:38:46+0100  [debug] SepaPP: createPendingMandate for contribution ID []

2024-12-19 21:38:46+0100  [debug] SepaPP: getPendingContributionID couldn't find a contribution ID.

2024-12-19 21:38:46+0100  [debug] SepaPP: createPendingMandate had nothing to do

2024-12-19 21:38:46+0100  [warning] Deprecated function doDirectPayment, use doPayment.
CRM_Core_Error::deprecatedFunctionWarning
CRM_Core_Payment::doPayment
CRM_Contribute_Form_Contribution_Confirm::postProcessMembership
CRM_Contribute_Form_Contribution_Confirm::processMembership
Array
(
    [civi.tag] => deprecated
)

2024-12-19 21:38:46+0100  [warning] Deprecated function CRM_Core_Payment::doPayment, use payment processors should throw exceptions rather than return errors.
CRM_Core_Error::deprecatedFunctionWarning
CRM_Core_Payment::doPayment
CRM_Contribute_Form_Contribution_Confirm::postProcessMembership
CRM_Contribute_Form_Contribution_Confirm::processMembership
Array
(
    [civi.tag] => deprecated
)

2024-12-19 21:38:46+0100  [debug] org.project60.sepa: get_parameter for unknown key: pp_buffer_days

It's a bit inconsistent because it happens to work from times to times and server log and web console are also not very helpful.
We're using version 1.11.0 with SepaPP 1.3-dev on 5.71.1

[peth-systopia]

Hi,
afaik we have not encountered this issue on systems we maintain, and we generally can not provide free support on this if it happens in your set-up. If you want us to work on your issue in terms of paid support, feel free to get in touch via [email protected].
Please also note that the SepaPP extension which is part of your set-up is no longer maintained by us (SYSTOPIA).

[bjendres]

Please also note that the SepaPP extension which is part of your set-up is no longer maintained by us (SYSTOPIA).

See Project60/org.project60.sepapp#36

[Detsieber]

@allinappliadmin This clearly seems related to the Extension sepapp, which contains the SEPA payment processor.

I would recommend:

1. Better do not use the "master" code (which is called "1.3-dev" for some reason). Better use the code tagged with 1.2-beta4.
2. Use the SEPA "NG" payment processor.
3. I this would not help, please file an issue in the repository of sepapp: https://github.com/Project60/org.project60.sepapp/issues