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Weird bug causing slicing error #20114

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prd0000 opened this issue Jan 9, 2025 · 3 comments
Open

Weird bug causing slicing error #20114

prd0000 opened this issue Jan 9, 2025 · 3 comments
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Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@prd0000
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prd0000 commented Jan 9, 2025

Cura Version

5.9.0

Operating System

Ubuntu Linux

Printer

Creality CR-10S

Reproduction steps

Put the object on the lower right quadrant, and slice. It runs perfectly when you move the object to the left or a bit upper

Actual results

cura 5 9 0 error

Expected results

Screenshot_20250109_110952

Add your .zip and screenshots here ⬇️

BODY ATAS BOTTLE NEW DB-A R1-ALT 1 Mock Up.zip
@prd0000 prd0000 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Jan 9, 2025
@GregValiant GregValiant added the Status: Needs Info Needs more information before action can be taken. label Jan 9, 2025
@GregValiant
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Thanks for the report.
I can't duplicate this using my settings and printer. It slices wherever I put it.
Reproduce the problem and then use the "Help | Export package for Technical Support" command. Zip that 3mf Technical Support file and post the zip folder. It will include your log file, the model, your printer, and your settings.

@prd0000
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prd0000 commented Jan 10, 2025

Here is the file
export-20250110-115633.zip

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Jan 10, 2025
@GregValiant
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This is one I haven't seen before:
"Backend exited abnormally with return code -11!"
I'm not savvy enough with the log files to know what the error code is referring to.
The project still slices for me regardless of the position on the build plate. I'm unable to get it to "not slice".

The Cura team will take a look.

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Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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@prd0000 @GregValiant