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as some teachers are using the organizer as the tool for organising their consultation hours, students keep writing support tickets to us, because they are confused why the buttons like "Register", "Unregister" or "Re-register" are grayed out and they think that's a bug in the code.
So we thought about changing this for a better UX.
One solution could be to simply to hide the button, if the action is not possible.
For example if the relative deadline has passed, then the user cannot register for the slot anymore. So just hide the "Register" button for that slot.
Another solution could be to hide the button and instead just give out an explanatory text, e.g. "This slot has passed, no registration actions are possible". Or you could keep the buttons disabled but add a help button or a help text with an explanation why the button is not usable currently.
We think this would help the user to be less confused.
Best, Kathrin
The text was updated successfully, but these errors were encountered:
although I know that COVID-19 pandemic bounded all resources to other tasks, I just wanted to ask if you have any opinion about my proposal? To get an impression if some development could be done or if it's a no go feature for you.
Hey Kathrin, sorry for coming back so late - we are at the moment at a point, where we think to rewrite the whole organizer and start with a new plugin, because we are running in limitation with the existing code. Because of this we will do only bugfixes for organizer and take the enchancement into our considerations for the new plugin. As your proposal is a small one, i will discuss it in our team, because we will still live some time with the current organizer.
we are at a point where we only think about making bug fixes
Hey guys,
as some teachers are using the organizer as the tool for organising their consultation hours, students keep writing support tickets to us, because they are confused why the buttons like "Register", "Unregister" or "Re-register" are grayed out and they think that's a bug in the code.
So we thought about changing this for a better UX.
One solution could be to simply to hide the button, if the action is not possible.
For example if the relative deadline has passed, then the user cannot register for the slot anymore. So just hide the "Register" button for that slot.
Another solution could be to hide the button and instead just give out an explanatory text, e.g. "This slot has passed, no registration actions are possible". Or you could keep the buttons disabled but add a help button or a help text with an explanation why the button is not usable currently.
We think this would help the user to be less confused.
Best, Kathrin
The text was updated successfully, but these errors were encountered: