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Videos uploaded using the camera uploads feature have their metadata modified #116

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jasonccox opened this issue Jun 17, 2024 · 2 comments

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@jasonccox
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jasonccox commented Jun 17, 2024

General Information

  • MEGA Version: 14.6

  • iOS Version(s): 17.5.1

  • Devices/Simulators: iPhone 12 mini

  • Reproducible? (Yes/No): Yes

What happened?

I have camera uploads turned on, with photos saved as HEIC, videos saved as HEVC, and location tags included. When MEGA uploads videos, they get saved as .mp4 files with several of the metadata fields modified (e.g., CreatedDate is set to the date/time when the file was uploaded rather than when the video was recorded). (Photo files appear to be saved as-is.)

What did you expect to happen?

I want video files to be uploaded as-is, without any modifications by MEGA. I expect to see .mov files with the metadata fields exactly as they were on the device.

@tt-mega
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tt-mega commented Jun 21, 2024

Hello,

Could you please email us at [email protected] from the affected email address explaining your issue.

Our support team will be happy to help you.

Thanks!

@jasonccox
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I already contacted support. They were not very helpful -- I mostly got back canned responses about the different camera uploads settings. I filed this issue here in hopes that maybe it could be considered as a feature request for the future.

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