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Letter T on the keyboard (possibly others?) stops working. #37032

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AndrzejL-eu opened this issue Jan 23, 2025 · 4 comments
Closed

Letter T on the keyboard (possibly others?) stops working. #37032

AndrzejL-eu opened this issue Jan 23, 2025 · 4 comments
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Issue-Bug Something isn't working Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.

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@AndrzejL-eu
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AndrzejL-eu commented Jan 23, 2025

Microsoft PowerToys version

0.87.1

Installation method

Microsoft Store

Running as admin

None

Area(s) with issue?

General

Steps to reproduce

Hello overyone,

I am running PowerToys 0.87.1 on Windows 11 24H2 on a unsupported hardware. No TPM 2.0 and an i7 3770 (unsupported) CPU.

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The account I am logging into is an admin account. Its not a local / offline account. Its registered with Microsoft. Typical Windows installation.

I have noticed that intermittently my t key would stop working on my Logitech G915 TKL tactile "Lightspeed" Wireless keyboard. I would be in the middle of the sentence and all of a sudden - i would sop working. At first I thought its a problem with a keyboard however... Fist - the keyboard is couple months old AND even more important - reboot would always fix it. And so I kept rebooting whenever the issue arouse - maybe once or twice a week.

I had thought about better solution for this issue. I was suspecting that GHub application (Logitech application for their G line-up hardware) could be responsible and so I thought "Next time it happens I will close that application and see if that helps."

Today after the issue has raised its ugly head I thought OK enough is enough. I have had it with the snakes on the plane... and I thought OK - lets kill the GHub application - right click, on the GHub tray icon and "Quit" and... still no t's on the screen.

Then I thought I will keep murdering processes and see what will fix the issue.

I have exited the main PowerToys icon and the issue stopped.

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I have restarted the app and the t's are still working but I am 99.9% sure it was PowerToys that killed my T's.

I am using 5 of the PowerToys tools:

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Awake:

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Mouse Highlighter:

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Workspaced:

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PowerToys Run:

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And finally (this might be the culprit but I have not tested it yet) Keyboard Manager:

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Why am I suspecting Keyboard Manager? Because one of the rules that I am using in there is:

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Is this something I am certain of? Hell no... Its a guess. Maybe next time when this happens instead of closing off the entire PowerToys app I will try shutting down one tool at the time and see if one of them does the trick.

Do I know how to reproduce this issue? No. Its intermittent. It happens when it happens out of a blue.

Right now I wanted to file this bug report so that MAYBE someone who has similar issue can join in on the action.

Have I searched for similar issues? Yes.

Have I found something similar? I found a thread stating that GHub was responsible but nothing about PowerToys.

Apologies if I missed something and messed up.

Don't hesitate to ask any additional questions as I am sure I missed some info I should be providing here.

Thanks in advance for any help provided.

Kindest regards.

AndrzejL

✔️ Expected Behavior

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❌ Actual Behavior

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Other Software

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@AndrzejL-eu AndrzejL-eu added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jan 23, 2025
@cinnamon-msft
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My assumption here is that this is a bug with Keyboard Manager where the Ctrl key is getting "stuck," so when you press T your machine is receiving Ctrl+T, which you have disabled. We've got a few bugs filed similar to this, so I may close this as a duplicate if I find a proper dupe :)

@cinnamon-msft
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/dup #17035

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Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@microsoft-github-policy-service microsoft-github-policy-service bot added Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jan 24, 2025
@AndrzejL-eu
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My assumption here is that this is a bug with Keyboard Manager where the Ctrl key is getting "stuck," so when you press T your machine is receiving Ctrl+T, which you have disabled. We've got a few bugs filed similar to this, so I may close this as a duplicate if I find a proper dupe :)

Ah so I am not insane :), well... debatable still but at least I might be right with this one.

Thank you for looking into it.

Kindest regards.

AndrzejL

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Labels
Issue-Bug Something isn't working Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.
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