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troubleshooting.md

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Troubleshooting/FAQ

The Map doesn't move/points in the wrong place

  • Make sure you haven't switched into manual mode.
  • Does your phone have a compass? If not, Sky Map cannot tell your orientation. Look it up here: http://www.gsmarena.com/
  • Try calibrating your compass by moving it in a figure of 8 motion or as described in https://www.youtube.com/watch?v=k1EPbAapaeI.
  • Are there any magnets or metal nearby that might interfere with the compass?
  • Try switching off "magnetic correction" (in settings) and see if that is more accurate.

Why is autolocation not supported for my phone?

The Map is jittery

  • If you have a phone that lacks a gyro then some jitter is to be expected. Try adjusting the sensor speed and damping (in settings).

Do I need an internet connection?

  • No, but some functions (like entering your location manually) won't work without one. You'll have to use the GPS or enter a latitude and longitude instead.

Can I help test the latest features?

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