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ticket filter and other setup #1

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tyvince opened this issue Sep 4, 2023 · 1 comment
Open

ticket filter and other setup #1

tyvince opened this issue Sep 4, 2023 · 1 comment

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@tyvince
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tyvince commented Sep 4, 2023

could this possible to have filter of status of ticket , and ability to assign the info of the ticket (like assign of agent /group/ team, setup the priority ,)
@akshaywebkul
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Hello @tyvince

Could you please elaborate more on your query? I think we have the apis for these already available, so our team will review the requirements and get back to you with an update on the same tomorrow.

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@akshaywebkul @tyvince