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2 changes: 1 addition & 1 deletion Teams/CQD-building-mapping.md
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Expand Up @@ -27,7 +27,7 @@ description: Learn how to create a building map that you can use to upload tenan

# Create a building map for Call Quality Dashboard (CQD)

In a Microsoft Teams or Skype for Business Online deployment, all clients are external. As a result, by default, all clients are reported as outside in Call Quality Dashboard (CQD), regardless of whether the client is connected on an internal corporate network.
In a Microsoft Teams or Skype for Business deployment, all clients are external. As a result, by default, all clients are reported as outside in Call Quality Dashboard (CQD), regardless of whether the client is connected on an internal corporate network.

When you work with CQD, you need to know the location of an endpoint and whether it was connected to a network you can manage or a network you can't manage, the assumption being that you can only improve networks you can manage. By uploading subnet and building information to CQD, you enable CQD to determine whether the endpoint was connected to an internal (managed) network or to an external (unmanaged) network. That's why it's important to create a building map for your organization and [upload it to CQD](CQD-upload-tenant-building-data.md).

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2 changes: 0 additions & 2 deletions Teams/add-funds-and-manage-communications-credits.md
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Expand Up @@ -96,8 +96,6 @@ To see a table with the license or licenses you need for each feature, see [Micr

## Related articles

- [Set up Skype for Business Online](/SkypeForBusiness/set-up-skype-for-business-online/set-up-skype-for-business-online)

- [Set up Cloud Voicemail - Admin help](set-up-phone-system-voicemail.md)

- [Set up Calling Plans](set-up-calling-plans.md) and [Calling Plans for Microsoft 365 or Office 365](calling-plans-for-office-365.md)
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Expand Up @@ -95,7 +95,7 @@ Because the phone number is changing, you should update all users with a changin

If the phone number is removed without updating the users and their meetings, their existing meeting invites could contain a phone number that doesn't work for joining their meetings.

For the first three steps, you need to start Windows PowerShell. To see how to start Windows PowerShell, select [Want to know how to manage with Windows PowerShell?](change-the-phone-numbers-on-your-audio-conferencing-bridge.md#about-windows-powershell)
For the first three steps, you need to start Windows PowerShell. For more information on how to start Windows PowerShell, see [Getting started with PowerShell](/powershell/scripting/learn/ps101/01-getting-started).

### Step 1 - Update users who have the phone number to be unassigned as one of their default numbers

Expand All @@ -108,7 +108,7 @@ Set-CsOnlineDialInConferencingUserDefaultNumber -FromNumber <Number to be remove
> [!IMPORTANT]
> You can also change the default toll or toll-free number of users in the Microsoft Teams admin center. However, this won't automatically reschedule their meetings.
For more information, see [Set the phone numbers included on invites in Microsoft Teams](set-the-phone-numbers-included-on-invites-in-teams.md) or [Set the phone numbers included on invites in Skype for Business Online](/SkypeForBusiness/audio-conferencing-in-office-365/set-the-phone-numbers-included-on-invites).
For more information, see [Set the phone numbers included on invites in Microsoft Teams](set-the-phone-numbers-included-on-invites-in-teams.md).

> [!NOTE]
> Depending on the size of your organization, this could take some time to complete.
Expand Down Expand Up @@ -196,22 +196,6 @@ The result, aside other information like Identity, Name and Region, should also
Unregister-CsOnlineDialInConferencingServiceNumber -BridgeName "Conference Bridge" -RemoveDefaultServiceNumber 8005551234
```

## About Windows PowerShell

With Windows PowerShell, you can manage users and what they are or aren't allowed to do. Windows PowerShell can help you manage Microsoft 365 or Office 365 and Skype for Business Online using a single point of administration. Having single point of administration can simplify your daily work, especially when you have multiple tasks to do. To get started with Windows PowerShell, see these topics:

- [An introduction to Windows PowerShell and Skype for Business Online](/SkypeForBusiness/set-up-your-computer-for-windows-powershell/set-up-your-computer-for-windows-powershell)

- [Why you need to use Office 365 PowerShell](/microsoft-365/enterprise/why-you-need-to-use-microsoft-365-powershell)

Windows PowerShell has many advantages in speed, simplicity, and productivity over only using the Microsoft 365 admin center such as when you're making setting changes for many users at one time. Learn about these advantages in the following topics:

- [Best ways to manage Microsoft 365 or Office 365 with Windows PowerShell](/previous-versions//dn568025(v=technet.10))

- [Using Windows PowerShell to manage Skype for Business Online](/SkypeForBusiness/set-up-your-computer-for-windows-powershell/set-up-your-computer-for-windows-powershell)

- [Using Windows PowerShell to do common Skype for Business Online management tasks](/SkypeForBusiness/set-up-your-computer-for-windows-powershell/set-up-your-computer-for-windows-powershell)

## Related topics

[Change the settings for an Audio Conferencing bridge.](change-the-settings-for-an-audio-conferencing-bridge.md)
2 changes: 0 additions & 2 deletions Teams/create-a-phone-system-auto-attendant.md
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Expand Up @@ -300,5 +300,3 @@ If you're an administrator, you can use the following diagnostic tool to validat
[Getting service phone numbers](./getting-service-phone-numbers.md)

[Country and region availability for Audio Conferencing and Calling Plans](./country-and-region-availability-for-audio-conferencing-and-calling-plans/country-and-region-availability-for-audio-conferencing-and-calling-plans.md)

[An introduction to Windows PowerShell and Skype for Business Online](/SkypeForBusiness/set-up-your-computer-for-windows-powershell/set-up-your-computer-for-windows-powershell)
3 changes: 1 addition & 2 deletions Teams/create-a-phone-system-call-queue.md
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Expand Up @@ -499,8 +499,7 @@ For more information, see:
The following clients are supported for call agents in a Call queue:

- Skype for Business desktop client 2016 (32-bit and 64-bit versions)
- Lync desktop client 2013 (32-bit and 64-bit versions)
- All IP phone models supported for Microsoft Teams. See [Getting phones for Skype for Business Online](/skypeforbusiness/what-is-phone-system-in-office-365/getting-phones-for-skype-for-business-online/getting-phones-for-skype-for-business-online).
- All IP phone models supported for Microsoft Teams.
- Mac Skype for Business Client (version 16.8.196 and later)
- Android Skype for Business Client (version 6.16.0.9 and later)
- iPhone Skype for Business Client (version 6.16.0 and later)
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12 changes: 6 additions & 6 deletions Teams/devices/teams-ip-phones.md
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Expand Up @@ -349,26 +349,26 @@ We recognize that device certification expiration can impact your business. Our

Following a certification expiration, Microsoft is committed to supporting the latest version of the Teams client on certified devices for a span of two years after the certification period concludes. While Microsoft will make every effort to maintain support as described here, it retains the discretion to modify its support policy if necessary. Should any changes occur, they will be communicated through established channels directed at customers.

| Device Category | Device Model | Android OS Version | Certification end date |
| Device Category | Device Model | Android OS Version | Certification end date |
|:----------------|:-------------------|:----------------------------|:--------------------------|
|Teams phones - conference|Poly Trio 8500/8600|7|October 4, 2021|
|Teams phones - conference|Poly Trio 8500/8800|7|October 4, 2021|
|Teams phones|Yealink T55/T55A|7|October 4, 2021|
|Teams phones|Yealink T56/T56A|7|October 4, 2021|
|Teams phones|Yealink T58/T57A|7|October 4, 2021|
|Teams phones - conference | Yealink CP960| 7 | October 4, 2021 |
|Teams phones | Yealink MP52 | 9 | August 5, 2023 |
|Teams phones - video | Yealink VP59 | 9| August 5, 2023|
|Teams phones | AudioCodes C448HD | 9| August 5, 2023 |
|Teams phones | AudioCodes C448HD | 9| August 5, 2023 |
|Teams phones | AudioCodes C450HD | 9 | August 5, 2023 |
|Teams phones - conference |Crestron UC-2 | 9 | August 5, 2023 |
|Teams phones - conference |Crestron UC-2 | 9 | August 5, 2023 |
|Teams phones | Crestron UC-P8| 9 | August 5, 2023 |
|Teams phones | Crestron UC-P10 | 9 | August 5, 2023 |
|Teams phones | Crestron UC-P10 | 9 | August 5, 2023 |
|Teams phones - video| Crestron UC-P8-C | 9 | August 5, 2023 |
|Teams phones - video | Crestron UC-P10-C | 9 | August 5, 2023 |
|Teams displays | Crestron UC-P8-TD | 9 | August 5, 2023 |
|Teams displays | Crestron UC-P10-TD| 9 | August 5, 2023 |
|Teams Rooms for Android | Yealink VC210 | 9 | August 5, 2023 |
|Teams Rooms for Android | EPOS Expand Vision 3T | 9 | August 5, 2023|
|Teams Rooms for Android | EPOS Expand Vision 3T | 9 | August 5, 2023|


## More resources
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5 changes: 4 additions & 1 deletion Teams/manage-the-usage-of-a-phone-number.md
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Expand Up @@ -47,7 +47,7 @@ Before changing the usage of a number:

To change the usage of a phone number by using the Teams admin center:

1. Open the Microsoft Teams admin center and log in with a Global admin or a Teams administrator account. This account is usually the one you used to sign up for Microsoft 365.
1. Open the Microsoft Teams admin center and log in with a Teams Telephony Administrator or higher account.

2. In the left navigation, select **Voice** \> **Phone numbers**.

Expand All @@ -65,6 +65,9 @@ To change the usage of a phone number by using the Teams admin center:

5. Select **Apply** to set the Licensed usage.

> [!IMPORTANT]
> Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. To learn more, see [About administrator roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles) and [Teams administrator roles](using-admin-roles.md).
## Still need assistance?

If you still need assistance, contact the [TNS Service Desk](/MicrosoftTeams/manage-phone-numbers-for-your-organization/contact-tns-service-desk).
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2 changes: 2 additions & 0 deletions Teams/rooms/certified-hardware.md
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Expand Up @@ -156,6 +156,7 @@ The following devices are Certified under the Microsoft Teams Rooms on Windows C
| Yealink MVC320 | Core i5 | 8 GB | 128 GB |
| Yealink MVC340 | Core i5 | 8 GB | 128 GB |
| [Yealink MCore 3 Kit](https://www.yealink.com/en/product-detail/microsoft-teams-rooms-mvc640) | Core i5 | 8 GB | 128 GB |
| Yealink MVC S40 | Core i5 | 8 GB | 128 GB |
| [Yealink MVC S60](https://www.yealink.com/en/product-detail/microsoft-teams-rooms-mvcs60) | Core i5 | 8 GB | 128 GB |
| [Yealink MVC S90](https://www.yealink.com/en/product-detail/microsoft-teams-rooms-mvcs90) | Core i5 | 8 GB | 128 GB |
| [Yealink MVC 960](https://www.yealink.com/en/product-detail/microsoft-teams-rooms-mvc960) | Core i5 | 8 GB | 128 GB |
Expand Down Expand Up @@ -231,6 +232,7 @@ The following devices are certified under the Microsoft Teams Rooms peripherals
|:-|:-|:-|:-|:-|:-|
| [Aver VC520 Pro Camera + Speakerphone](https://www.averusa.com/products/conference-camera/vc520pro) | 1004.35 | | |
| [Aver VC520 PRO2 Conferencing System](https://www.averusa.com/products/conference-camera/vc520pro2) | 00.0.7200.79 | | |
| [Aver VC520 PRO3 Conferencing System](https://www.averusa.com/products/conference-camera/VC520pro3) | 0.0.9803.08 | | |
| Aver VB342+ Camera Soundbar | Soundbar: 0.0.0000.97 | | |
| [Aver VB342 pro Video bar](https://www.averusa.com/products/video-collaboration-bar/vb342pro) | 0.0.7800.61 | | |
| [Aver VB350 Video bar](https://communication.aver.com/model/vb350) | 0.0.8200.91 | | |
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2 changes: 0 additions & 2 deletions Teams/set-up-phone-system-voicemail.md
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Expand Up @@ -37,8 +37,6 @@ Cloud Voicemail deposits voicemail messages in a user's Exchange mailbox. Cloud

For Teams users, Cloud Voicemail is automatically set up and provisioned. *A Microsoft Teams Phone license isn't required for Cloud Voicemail.*

Provisioning for Teams users isn't the same as it was for Skype for Business Online users. For Skype for Business Online users, Cloud Voicemail was automatically set up and provisioned when the users were assigned a Teams Phone license and their accounts were enabled for Enterprise Voice by the provisioning system.

For Skype for Business Server on-premises users, Cloud Voicemail is automatically set up and provisioned. However, you must configure the Skype for Business Server environment to route calls to Cloud Voicemail. For more information, see [Plan Cloud Voicemail service for on-premises users](/skypeforbusiness/hybrid/plan-cloud-voicemail).

## Cloud Voicemail storage
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4 changes: 2 additions & 2 deletions Teams/stream-classification-in-call-quality-dashboard.md
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Expand Up @@ -21,12 +21,12 @@ f1.keywords:
- CSH
ms.custom:
- Optimization
description: "Learn how stream quality is classified in the Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business Online."
description: "Learn how stream quality is classified in the Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business."
---

# Stream Classification in Call Quality Dashboard (CQD)

The Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business Online allows you to gain insights into the quality of calls made using Microsoft Teams and Skype for Business services. This topic provides detailed information about the quality classification of media streams. To learn more about CQD and how to set it up, see [Set up Call Quality Dashboard](turning-on-and-using-call-quality-dashboard.md).
The Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business allows you to gain insights into the quality of calls made using Microsoft Teams and Skype for Business services. This topic provides detailed information about the quality classification of media streams. To learn more about CQD and how to set it up, see [Set up Call Quality Dashboard](turning-on-and-using-call-quality-dashboard.md).

## Classifier Definitions

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Expand Up @@ -31,7 +31,7 @@ Add-on licenses are licenses for specific Teams capabilities like Audio Conferen
> [!NOTE]
> See [Teams add-on licensing](./microsoft-teams-add-on-licensing.md) for Teams capabilities that are available with add-on licenses. You'll also find information about which licenses you need to buy and how to buy them, depending on your plan. After you decide which capabilities you want for your users, assign the licenses to them.
You can use the Microsoft 365 admin center or PowerShell to assign licenses to users in your organization. You must be a Global admin or User management admin to manage licenses.
You can use the Microsoft 365 admin center or PowerShell to assign licenses to users in your organization. You must be a User management admin to manage licenses.

## What you need to know before you assign Phone System, Calling Plan, and Communication Credits licenses

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4 changes: 2 additions & 2 deletions Teams/user-access.md
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Expand Up @@ -32,7 +32,7 @@ appliesto:
You manage access to Teams at the user level by assigning or removing a Microsoft Teams product license. Except for joining Teams meetings anonymously, each user in your organization must have a Teams license before they can use Teams. You can assign a Teams license for new users when new user accounts are created or to users with existing accounts.

Use messaging policies, managed from the [Teams admin center](https://go.microsoft.com/fwlink/p/?linkid=2024339), to control what chat and channel messaging features are available to users in Teams. You can use the default policy or create one or more custom messaging policies for people in your organization. To learn more, read [Manage messaging policies in Teams](messaging-policies-in-teams.md).
You manage Teams licenses in the Microsoft 365 admin center or by using PowerShell. You must be a Global admin or User management admin to manage licenses.
You manage Teams licenses in the Microsoft 365 admin center or by using PowerShell. You must be a User management admin to manage licenses.

> [!NOTE]
> We recommend that you enable Teams for all users so that teams can be formed organically for projects and other dynamic initiatives. Even if you're running a pilot, it might still be helpful to keep Teams enabled for all users, but only target communications to the pilot group of users.
Expand All @@ -42,7 +42,7 @@ You manage Teams licenses in the Microsoft 365 admin center or by using PowerShe
Teams user-level licenses are managed directly through the Microsoft 365 admin center user management interfaces. An administrator can assign licenses to new users when new user accounts are created, or to users with existing accounts.

> [!IMPORTANT]
> The administrator must have Global Administrator or User Management Administrator privileges to manage Microsoft Teams licenses.
> The administrator must have at least User Management Administrator privileges to manage Microsoft Teams licenses.
Use the Microsoft 365 admin center to manage Teams licenses for individual users or small sets of users at a time. You can manage Teams licenses on the **Licenses** page (for up to 20 users at a time) or **Active users** page. The method you choose depends on whether you want to manage product licenses for specific users or manage user licenses for specific products.

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