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Merge pull request #190 from StyleGuides/style-guide-issue-173
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Addresses Style Guide Issue #173
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daobrien authored Jul 10, 2020
2 parents 1048906 + 8eb2133 commit 1dceaa0
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34 changes: 33 additions & 1 deletion en-US/Design.xml
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</para>

</section>

<section id="making-recommendations">
<title>Making Recommendations</title>
<para>
When making a recommendation, the preferred verbiage is "Red&nbsp;Hat recommends..." instead of the common but indirect "It is recommended...".
Recommendations can include best practices, recommended practices, and product-specific suggestions.
Refer to <xref linkend="avoiding-confusing-language"/> for information on using the terms "best practices" and "recommended practices" in Red&nbsp;Hat documentation.
</para>
<example>
<title>
(incorrect)
</title>
<para>
"Although the attack surface is reduced to the same-project traffic, it is recommended to create multiple service accounts within a project."
</para>
<para>
"It is recommended to generate a service account for each microservice in your project."
</para>
</example>
<example>
<title>
(correct)
</title>
<para>
"Although the attack surface is reduced to the same-project traffic, Red&nbsp;Hat recommends creating multiple service accounts within a project."
</para>
<para>
"Red&nbsp;Hat recommends that you generate a service account for each microservice in your project."
</para>
</example>
</section>

<section id="citing-other-works">
<title>Citing Other Works</title>
<formalpara id="other-books">
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</itemizedlist>

</section>

<section id="other-authors">
<title>Citing Other Authors</title>
<para>
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</section>

</chapter>

7 changes: 4 additions & 3 deletions en-US/Slang.xml
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<para>
This is a commonly understood phrase, and despite some concerns about using superlatives without statistics to back them up, Red&nbsp;Hat does not actively discourage its use. It is also a more common search term than most alternatives. If you are in any doubt, the preferred alternative is "recommended practices."
</para>

</listitem>
<para>
See the section <xref linkend="making-recommendations" /> for additional information about recommendations in Red&nbsp;Hat documentation.
</para>
</listitem>

</varlistentry>
<varlistentry id="first-come-first-served">
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</section>

</chapter>

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