Add new Contact Attribute containing the initial message sent, #9
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
I have modified sms.js to send the body (trim and toLower) of the text message to inboundhelper.js.
In inboundhelper.js I create a new contact attribute containing this message. This allows a customer to branch on the initial message sent to the solution. If a customer sends a text message with "Out" as the message, we can branch on the contents of the new attribute "chatframework_InitialMessage" to log an outage for the customer with the phone number in question (chatframework_VendorId).
By submitting this pull request, I confirm that you can use, modify, copy, and redistribute this contribution, under the terms of your choice.