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Merge pull request #449 from canada-ca/feedback-update-july18
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Update access-feedback.md
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LanaStewa authored Aug 2, 2024
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---
altLangPage: https://conception.canada.ca/retroaction/acces.html
date: null
dateModified: 2023-02-28
dateModified: 2024-07-18
description: null
title: How to access page feedback
---
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## On this page
* [Where feedback is stored](#where-feedback-is-stored)
* [How to access feedback](#how-to-access-feedback)
* [How long feedback is kept](#how-long-feedback-is-kept)

## Where feedback is stored

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<p><img src="images/feedback-viewer.png" alt="screenshot of the Feedback viewer showing the filter categories" class="img-responsive"/></p>
</details>

## How long feedback is kept

The Feedback Viewer only stores six months of comments from the Page Feedback Tool.

Comments are deleted in the first week of each quarter.

<table class="provisional gc-table table">
<caption>Comment deletion schedule</caption>
<thead>
<tr>
<th>Quarter</th>
<th>Date of deletion</th>
<th>Comments to be deleted</th>
</tr>
</thead>
<tbody>
<tr>
<td data-label="Quarter">Quarter 1</td>
<td data-label="Date of deletion">First week of July</td>
<td data-label="Comments to be deleted">Comments from January 1 - March 31</td>
</tr>
<tr>
<td data-label="Quarter">Quarter 2</td>
<td data-label="Date of deletion">First week of October</td>
<td data-label="Comments to be deleted">Comments from April 1 - June 30</td>
</tr>
</tbody>
<tbody>
<tr>
<td data-label="Quarter">Quarter 3</td>
<td data-label="Date of deletion">First week of January</td>
<td data-label="Comments to be deleted">Comments from July 1 - September 30</td>
</tr>
<tr>
<td data-label="Quarter">Quarter 4</td>
<td data-label="Date of deletion">First week of April</td>
<td data-label="Comments to be deleted">Comments from October 1 - December 31</td>
</tr>
</tbody>
</table>

<nav role="navigation" class="mrgn-bttm-lg">
<ul class="pager">
<li class="next"><a href="analyze-feedback.html" rel="next">Next: Methods for analyzing feedback</a></li>
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