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[8.5] Adds Allowlist Elastic Endpoint in third-party antivirus apps page to serverless docs (backport #5639) #5650

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Original file line number Diff line number Diff line change
@@ -1,6 +1,8 @@
[[allowlist-endpoint-3rd-party-av-apps]]
= Allowlist Elastic Endpoint in third-party antivirus apps

NOTE: If you use other antivirus (AV) software along with {elastic-defend}, you may need to add the other system as a trusted application in the {security-app}. Refer to <<trusted-apps-ov>> for more information.

Third-party antivirus (AV) applications may identify the expected behavior of {elastic-endpoint} as a potential threat. Add {elastic-endpoint}'s digital signatures and file paths to your AV software's allowlist to ensure {elastic-endpoint} continues to function as intended. We recommend you allowlist both the file paths and digital signatures, if applicable.

NOTE: Your AV software may refer to allowlisted processes as process exclusions, ignored processes, or trusted processes. It is important to note that file, folder, and path-based exclusions/exceptions are distinct from trusted applications and will not achieve the same result. This page explains how to ignore actions taken by processes, not how to ignore the files that spawned those processes.
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2 changes: 2 additions & 0 deletions docs/management/admin/trusted-apps.asciidoc
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[chapter, role="xpack"]
= Trusted applications

NOTE: If you use {elastic-defend} along with other antivirus (AV) software, you might need to configure the other system to trust {elastic-endpoint}. Refer to <<allowlist-endpoint-3rd-party-av-apps>> for more information.

You can add Windows, macOS, and Linux applications that should be trusted, such as other antivirus or endpoint security applications. Trusted applications are designed to help mitigate performance issues and incompatibilities with other endpoint software installed on your hosts. Trusted applications apply only to hosts running the {elastic-defend} integration.

.Requirements
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