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What's New for Microsoft Office 365 Connector #19754

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What's New for Microsoft Office 365 Connector #19754

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08bcd82
fix the backticks issue
WriteMayur Jan 20, 2025
87261d1
msconnector-whatnew
WriteMayur Jan 20, 2025
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258 changes: 129 additions & 129 deletions ...ent/docs/alerts/get-notified/new-relic-webhook-for-microsoft-teams-workflow.mdx
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Expand Up @@ -39,140 +39,140 @@ Microsoft is retiring Microsoft 365 webhook-based Connectors service in Teams by
src="/images/alerts_workflow_payload.webp"
/>
3. On the <dnt>Edit notification message</dnt> screen, in the **Template** field, copy and paste the following payload:
```json
{
"type": "message",
"attachments": [
{
"contentType": "application/vnd.microsoft.card.adaptive",
"contentUrl": null,
"content": {
"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
"type": "AdaptiveCard",
"version": "1.2",
"msteams": { "width": "full" },
"body": [
```json
{
"type": "message",
"attachments": [
{
"type": "ColumnSet",
"columns": [

{
"type": "Column",
"items": [
{
"type": "Image",
"style": "Person",
"url": "https://avatars.slack-edge.com/2022-06-02/3611814361970_f6a28959c2e7258660ea_512.png",
"size": "Small"
}
],
"width": "auto"
},

{
"type": "Column",
"items": [
"contentType": "application/vnd.microsoft.card.adaptive",
"contentUrl": null,
"content": {
"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
"type": "AdaptiveCard",
"version": "1.2",
"msteams": { "width": "full" },
"body": [
{
"type": "ColumnSet",
"columns": [

{
"type": "TextBlock",
"size": "large",
"weight": "bolder",
"text": "{{ priorityText }} priority issue is {{#if issueClosedAt}}CLOSED{{else}}{{#if issueAcknowledgedAt}}ACKNOWLEDGED{{else}}ACTIVATED{{/if}}{{/if}}"
},
{
"type": "TextBlock",
"size": "large",
"wrap": "true",
"maxLines": "2",
"weight": "bolder",
"text": "[{{ issueTitle }}]({{ issuePageUrl }})"
}
],
"width": "stretch"
}
]
},
{{#if accumulations.conditionDescription.[0]}}
{
"type": "TextBlock",
"text": {{ json accumulations.conditionDescription.[0] }},
"wrap": true
},
{{/if}}
{{#eq "Not Available" violationChartUrl}}
{{else}}
{
"type": "Image",
"url": {{ json violationChartUrl }}
},
{{/eq}}
{
"type": "FactSet",
"facts": [
{
"title": "*Impacted entities:*",
"value": "{{#each entitiesData.names}}{{#lt @index 5}}{{this}}{{#unless @last}},{{/unless}}{{/lt}}{{/each}}"
},
{{#if accumulations.policyName }}
{
"title": "*Policy:*",
"value": {{ json accumulations.policyName.[0]}}
},
{{/if}}
{{#if accumulations.conditionName }}
{
"title": "*Condition:*",
"value": {{ json accumulations.conditionName.[0]}}
},
{{#eq impactedEntitiesCount 1}}
{{else}}
{
"title": "*Total Incidents:*",
"value": {{ json impactedEntitiesCount}}
},
{{/eq}}
{{/if}}
{
"title": "Workflow Name:",
"value": {{ json workflowName }}
}
]
},
{
"type": "ActionSet",
"actions": [
{
"type": "Action.OpenUrl",
"title": "📥 Acknowledge",
"url": {{ json issueAckUrl }}
},
{
"type": "Action.OpenUrl",
"title": "✔️ Close",
"url": {{ json issueCloseUrl }}
}
{{#if accumulations.deepLinkUrl}}
,{
"type": "Action.OpenUrl",
"title": "🔎 View Query",
"url": {{ json accumulations.deepLinkUrl.[0] }},
"mode": "secondary"
}
{{/if}}
{{#if accumulations.runbookUrl}}
,{
"type": "Action.OpenUrl",
"title": "📕 View Runbook",
"url": {{ json accumulations.runbookUrl.[0] }},
"mode": "secondary"
}
{{/if}}
"type": "Column",
"items": [
{
"type": "Image",
"style": "Person",
"url": "https://avatars.slack-edge.com/2022-06-02/3611814361970_f6a28959c2e7258660ea_512.png",
"size": "Small"
}
],
"width": "auto"
},

{
"type": "Column",
"items": [
{
"type": "TextBlock",
"size": "large",
"weight": "bolder",
"text": "{{ priorityText }} priority issue is {{#if issueClosedAt}}CLOSED{{else}}{{#if issueAcknowledgedAt}}ACKNOWLEDGED{{else}}ACTIVATED{{/if}}{{/if}}"
},
{
"type": "TextBlock",
"size": "large",
"wrap": "true",
"maxLines": "2",
"weight": "bolder",
"text": "[{{ issueTitle }}]({{ issuePageUrl }})"
}
],
"width": "stretch"
}
]
},
{{#if accumulations.conditionDescription.[0]}}
{
"type": "TextBlock",
"text": {{ json accumulations.conditionDescription.[0] }},
"wrap": true
},
{{/if}}
{{#eq "Not Available" violationChartUrl}}
{{else}}
{
"type": "Image",
"url": {{ json violationChartUrl }}
},
{{/eq}}
{
"type": "FactSet",
"facts": [
{
"title": "*Impacted entities:*",
"value": "{{#each entitiesData.names}}{{#lt @index 5}}{{this}}{{#unless @last}},{{/unless}}{{/lt}}{{/each}}"
},
{{#if accumulations.policyName }}
{
"title": "*Policy:*",
"value": {{ json accumulations.policyName.[0]}}
},
{{/if}}
{{#if accumulations.conditionName }}
{
"title": "*Condition:*",
"value": {{ json accumulations.conditionName.[0]}}
},
{{#eq impactedEntitiesCount 1}}
{{else}}
{
"title": "*Total Incidents:*",
"value": {{ json impactedEntitiesCount}}
},
{{/eq}}
{{/if}}
{
"title": "Workflow Name:",
"value": {{ json workflowName }}
}
]
},
{
"type": "ActionSet",
"actions": [
{
"type": "Action.OpenUrl",
"title": "📥 Acknowledge",
"url": {{ json issueAckUrl }}
},
{
"type": "Action.OpenUrl",
"title": "✔️ Close",
"url": {{ json issueCloseUrl }}
}
{{#if accumulations.deepLinkUrl}}
,{
"type": "Action.OpenUrl",
"title": "🔎 View Query",
"url": {{ json accumulations.deepLinkUrl.[0] }},
"mode": "secondary"
}
{{/if}}
{{#if accumulations.runbookUrl}}
,{
"type": "Action.OpenUrl",
"title": "📕 View Runbook",
"url": {{ json accumulations.runbookUrl.[0] }},
"mode": "secondary"
}
{{/if}}
]
}
]
}
}
]
}
}
]
}
```
```
4. Click **Save message**.

26 changes: 26 additions & 0 deletions src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md
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@@ -0,0 +1,26 @@
---
title: 'Office 365 connectors for Microsoft Teams End-of-life'
summary: 'Microsoft is retiring Office 365 connectors within Microsoft Teams '
releaseDate: '2025-01-20'
learnMoreLink: 'https://forum.newrelic.com/s/hubtopic/aAXPh0000008Rz7OAE/upcoming-endoflife-microsoft-teams-connectors-integration'
getStartedLink: ''
---

Microsoft has announced the [retirement of the Office 365 connectors feature for Microsoft Teams](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/). This change could impact the New Relic accounts that use these connectors for outbound notifications. The transition to a new URL structure is required as part of [Microsoft's service hardening updates](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/).

Check notice on line 9 in src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md

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GitHub Actions / vale

[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L9 

[Microsoft.Passive] 'is required' looks like passive voice.
Raw output 
{"message": "[Microsoft.Passive] 'is required' looks like passive voice.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 9, "column": 348}}}, "severity": "INFO"}

As a result, the webhook URLs of all existing Office 365 connectors with New Relic must either (1) be updated following the instructions below or (2) deleted and replaced with new connectors by January 31, 2025 to continue posting messages into Microsoft Teams. [Microsoft recommends](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/) deleting existing connectors and creating new connectors to avoid having to do another round of updates at a later date.

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GitHub Actions / vale

[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L11 

[Microsoft.SentenceLength] Try to keep sentences short (< 30 words).
Raw output 
{"message": "[Microsoft.SentenceLength] Try to keep sentences short (\u003c 30 words).", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 11, "column": 1}}}, "severity": "INFO"}

Check notice on line 11 in src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md

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GitHub Actions / vale

[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L11 

[Microsoft.Passive] 'be updated' looks like passive voice.
Raw output 
{"message": "[Microsoft.Passive] 'be updated' looks like passive voice.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 11, "column": 100}}}, "severity": "INFO"}

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[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L11 

[Microsoft.Wordiness] Consider using 'later' instead of 'at a later date'.
Raw output 
{"message": "[Microsoft.Wordiness] Consider using 'later' instead of 'at a later date'.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 11, "column": 498}}}, "severity": "INFO"}

## What you need to do

1. **To update your existing connectors:**
1. Follow the steps [recommended by Microsoft](https://learn.microsoft.com/en-us/microsoftteams/m365-custom-connectors#update-connectors-url) to update the webhook URLs of your Office 365 connectors.
2. Edit the corresponding webhook destinations in New Relic UI by updating the new URLs in the **Endpoint URL** field.

**NOTE:** [Microsoft recommends](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/) deleting existing connectors and creating new connectors to prevent further updates. See additional instructions below to create new connectors.

Check notice on line 19 in src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md

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[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L19 

[new-relic.ComplexWords] Consider using 'more' or 'extra' instead of 'additional'.
Raw output 
{"message": "[new-relic.ComplexWords] Consider using 'more' or 'extra' instead of 'additional'.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 19, "column": 235}}}, "severity": "INFO"}

OR

2. **To create new connectors:** Microsoft recommends designing a workflow within Microsoft Teams using the Workflows app. We have provided the step-by-step instructions along with a [sample payload template](/docs/alerts/get-notified/new-relic-webhook-for-microsoft-teams-workflow/) to help you get started.

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[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L23 

[Microsoft.Contractions] Use 'we've' instead of 'We have'.
Raw output 
{"message": "[Microsoft.Contractions] Use 'we've' instead of 'We have'.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 23, "column": 124}}}, "severity": "ERROR"}


Our support team is here to assist you during this transition. Additional solutions may be available from New Relic in the future. If you have questions about these changes, please [contact Support](https://docs.newrelic.com/docs/new-relic-solutions/solve-common-issues/find-help-get-support/).

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[vale] src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md#L26 

[new-relic.ComplexWords] Consider using 'more' or 'extra' instead of 'Additional'.
Raw output 
{"message": "[new-relic.ComplexWords] Consider using 'more' or 'extra' instead of 'Additional'.", "location": {"path": "src/content/whats-new/2025/01/whats-new-01-20-msconnector-eol.md", "range": {"start": {"line": 26, "column": 64}}}, "severity": "INFO"}
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